Legal

Privacy Policy

Last updated: 16 June 2026

SecureLink (“SecureLink”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit securelink.lk, purchase our products, or use our security and monitoring services. Please read this policy carefully.

1. Who We Are

SecureLink provides professional alarm monitoring, CCTV, intruder and fire detection, and related security products and services in Sri Lanka.

Address: No 92, Kandawatta Road, Nugegoda, Sri Lanka
Phone: 0112 821 721
Email: support@securelink.lk

2. Information We Collect

Information you provide to us:

Contact and enquiry details submitted through our forms (name, email address, telephone number, and the contents of your message).
Order and account information when you purchase products, including billing and delivery address and payment details (processed securely by our payment providers).
Information relating to the installation, configuration, and monitoring of security systems at your premises.

Information collected automatically:

Device and usage data such as IP address, browser type, pages visited, and referring URLs, collected through cookies and similar technologies (see our Cookie Policy).

3. How We Use Your Information

To respond to enquiries and provide quotations, products, and services.
To process and fulfil orders, payments, deliveries, and installations.
To operate and improve our monitoring and security services.
To send service updates and, where you have consented, marketing communications.
To maintain the security of our website and prevent fraud and abuse.
To comply with our legal and regulatory obligations.

4. Cookies and Tracking

We use cookies and similar technologies for essential site functionality, analytics, and advertising. You can manage your preferences at any time through our cookie consent banner. For full details, please see our Cookie Policy.

5. How We Share Your Information

We do not sell your personal data. We may share information with:

Service providers who support our operations (payment processors, delivery partners, IT and hosting providers).
Analytics and advertising partners such as Google and Meta (Facebook), where enabled by your cookie choices.
Law enforcement or regulators where required by law or to protect our rights, property, or safety.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, warranty, or reporting requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, including the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka, you may have the right to access, correct, update, or request deletion of your personal data, to withdraw consent, and to object to certain processing. To exercise these rights, contact us at support@securelink.lk.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was last revised.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at support@securelink.lk or 0112 821 721.